By Michael Bracewell
The fact that service industries have their share of rogue technicians is something the world has to contend with. This is especially the case in carpet cleaning companies. Practically anyone with insurance and equipment can purport to offer professional advice or service. How then do your separate the fake from the real? For starters, customers must understand that carpet cleaning is a profession like any other. This means cleaners need training and certification. Avoid these common mistakes when hiring cleaners.
Going For Low Prices
When it comes to upholstery cleaning, you get what you pay for. Indeed, you will find cleaners charging ridiculously cheap prices and you cannot expect anything but cheap quality services from them. Low prices are an indicator that they have minimal skills and inferior equipment, and this could ruin your carpets. You must also realize that there are service providers who use low prices as bait and once you hire them, they pressure you into an expensive job. Do not compromise on the quality of the service by going for cheap prices.
Choosing Cleaners Based On One Telephone Call
You cannot trust everything you hear over a telephone call. Some of the claims made may be misleading; you can only gauge the expertise of a cleaner once you meet up with them and they give you a written quotation. This also gives you an opportunity to verify their credentials, references and proof of insurance. Reputable cleaners will first perform an inspection or audit of the job to be done before they give any figures. They will check the type of carpet, extent of soiling, the services required and potential problems. Once they have done an assessment, they can give you an actual figure as opposed to estimates.
Choosing A Cleaner Who Does Not Guarantee Their Services
Reputable cleaners have confidence in the products they use and in the expertise of their technicians. This is why they offer money back guarantees. It also shows that they are accountable for their workmanship. These guarantees can only be put into effect if you can trace the company after the job. In light if this, work with a cleaner with a physical address. Fly by night companies will not do you any good; they will be long gone before you can say, “What happened to my carpet?”
Failing To Check References And Testimonials
The best person to tell you about the services of a particular cleaner is someone who has used them before. You can get this information from testimonials, or you can request for the company’s references. Ensure that you call them to ask about the services they received and whether they would recommend that particular cleaner.
Ensure that you explain to the cleaner all the problems areas so that you are satisfied with their services. Carpets need to dry before you move the furniture back in. This is to avoid messing the carpet and unpleasant smells. It is best to have the carpet cleaned on sunny days as humidity tends to create favorable conditions for mold growth. Avoid these common mistakes and you should be in a position to get a reputable cleaner.
Michael Bracewell is an expert cleaner and aside from cleaning your carpet he offers tips and advice on everyday carpet care. Visit http://apristinecarpetclean.com.au/carpet-cleaning-hills-district/ for more information on how to get in touch with him.